This page keeps its original address. On the 2018–2020 site it was the developer’s own contact page: a single note, captured by Common Crawl in May 2020, asking visitors to read the FAQ before writing to the support address. The same advice applies here, for a different reason: this site is not run by Sono Elements.
What this archive cannot help with
- Buying any Sono Elements plugin
- Licences, serial numbers or activation
- Re-downloading a plugin you bought
- Refunds, receipts or past orders
- Bugs, crashes or compatibility problems
Most questions about these topics are answered, as far as public information allows, in the FAQ.
The old support email address
The user manuals and the original contact page gave a support address at sonoelements.com. That address belongs to this domain, which the developer no longer controls, so messages sent to it do not reach Sono Elements. Do not send licence keys, order numbers, receipts or payment details to any sonoelements.com address.
Finding the developer
This archive does not know of a current official contact channel for Sono Elements. The public profiles that were active during 2018–2020 were the developer’s SoundCloud account and its product listings on KVR Audio. We cannot say whether either is still monitored.
If you bought a plugin through Gumroad, Gumroad’s own help centre is the right place to ask about access to past purchases.
Contacting this archive
This archive has not published a correction address yet, so it cannot receive messages at the moment.
When a correction address is available it will be listed here. Corrections will need a source (an archived page, a manual or a dated article) so they can be checked.